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LeaseLabs is an internationally recognized digital marketing, web development, and creative agency. Our vibrant culture drives progression and rewards passion. We’d love to hear from you! Browse our open roles and employee benefits to see if you’re a match.

Account Services

Account Services

  • Account Strategist
    Full Time
    Job Description

    Account Strategist

    Lease Labs is currently hiring a full-time Account Strategist.

    As an Account Strategist at LeaseLabs you are responsible for managing relationships with clients, providing strategic marketing direction, and creating profitable results. Our Account Strategists work in a fast-paced, deadline sensitive, detail-driven environment. You will provide strategic input and come up with creative solutions to meet your client’s goals.This position reports to a Lead Senior Account Strategist.


    Major Goals and Responsibilities:

    • Cultivate and grow client relationships established by Business Development
    • Develop an in-depth understanding of client products, services, business culture, competitive landscape and marketing opportunities
    • Offer the highest level of client service, value, strategic and creative thinking
    • Learn and successfully demonstrate the products and services that LeaseLabs offers as well as how each individual client can benefit
    • Improve retention rates and increase the opportunities for additional services to be added to client accounts by creating a lasting relationship and strategically looking at each client’s goals
    • Act as a liaison between the client and internal departments on a day-to-day basis
    • Develop and maintain strong levels of communication between all departments in order to properly convey the client’s goals
    • Create and facilitate client approval for documents such as creative briefs, scope of works and project timelines
    • Attend daily Scrums with the Project Management team to ensure proper tracking of projects, being able to speak with clients about any changes to the timelines
    • Review and route all creative materials from the creative department and client
    • Work closely with the SEO Manager on recommended keywords, creating SEO-rich content and reviewing monthly reporting to ensure a successful campaign
    • Work closely with 3rd party vendors when required to route approved artwork, review press proofs and follow-up on the delivery of client materials
    • Provide support for the Quality Assurance Department by reviewing websites in staging and providing client feedback
    • Successfully delegate to an Account Coordinator support position and assist with supervision and ongoing training for this role
    • Tri-annual review meetings with major client accounts to review product performance and make strategic recommendations for future efforts
    • Monthly touch base with all clients to highlight new products and maintain relationship with contacts
    • When needed, travel with Business Development team to tradeshows, client pitches and/or client discovery meetings

    Measurable Performance Metrics:

    • Client retention and additional services purchased
    • Demonstrate strong knowledge of client and project status
    • Demonstrate strong knowledge of the multifamily industry and LeaseLabs products and services

    Essential Activities:

    • Strategic oversight of client accounts and marketing efforts – 70%
    • Attend meetings including internal kickoffs, client discovery calls and client status calls – 20%
    • Contract writing, billing, forecasting and communicating account status internally – 10%

    Behavioral Traits, Attitudes and Skills Required:

    • Build strong client and internal relationships
    • Multi-task
    • Detail-oriented and highly organized
    • Ability to work successfully perform under client deadlines
    • Intuitive ability to understand and translate client needs internally to each department
    • Strategic thinking and project planning
    • Understanding of digital marketing and website development
    • Flexibility to adapt to an ever-changing environment
    • Ability to work both independently and collaboratively

    Prerequisites:

    • Bachelor’s Degree in Communications, Journalism, Marketing or equivalent experience
    • 3-5 years of experience managing client accounts in a professional services setting
    • Proven oral and written communication skills
    • Computer proficiency, adapts to software easily, excellent email, CRM and excel skills
    • Prior experience supervising a junior role a plus

    Location:

    • New York, NY
Culture

Culture

  • Executive Assistant|Office Manager
    Full Time
    Job Description

    Executive Assistant|Office Manager

    The Executive Assistant|Office Manager provides high level administrative support to the Executive Team and the Culture Team.

    The primary objective of this role is to ensure internal client satisfaction and to provide a high level of service.

    The Executive Assistant will report to the Associate Vice President of Culture.


    Essential Responsibilities:

    • Research and develop ideas for Calendar of Culture Events
    • Manage budget for all company events
    • Coordinate all Culture events including Wine Wednesday, milestone celebrations, quarterly events
    • Oversee the logistics for all in-office company meetings and events
    • Research and organize volunteer opportunities
    • Manage CEO and President's daily schedule
    • Book all personal travel for the President
    • Organize all Executive Team events
    • Manage budgets for office and kitchen supplies
    • Oversee organization and cleanliness of office
    • Re-stocking office and kitchen supplies, as needed
    • Point person for the office regarding repairs, AC/Heating, etc
    • Take care of errands for CEO and President, as needed
    • Manage receipts and expense reports for CEO and President
    • Ordering and delivering lunch for the Executive Team
    • Schedule meetings for Executive Team members
    • Manage process for all office furniture (i.e. quotes, placing orders, scheduling deliveries)
    • Sorting and opening all mail
    • Handling FedEx shipments
    • Maintain Office and Parking Garage Maps
    • Run errands for office items, as needed
    • All other duties as assigned


    Behavioral Traits:

    • Organized and detail oriented
    • Excellent communication skills
    • Outstanding interpersonal skills
    • Positive attitude
    • Confident
    • Ability to work independently as well as within a team

    Skills/Knowledge:

    • Ability to prioritize tasks in a fast-paced work environment
    • Highly organized, detail-oriented, and structured
    • Excellent customer-service, professional, and friendly
    • Strong computer skills, including: MS Office (Word, Excel, Outlook) Google (Gmail, Calendar, Docs, Sheets, Slides)
    • Resourceful and adaptable to changing needs of business


    Prerequisites:

    • Bachelor's Degree Preferred.
    • 2+ years of experience in an Executive Assistant role including booking corporate travel and planning corporate events.
    • Experience in facilities management.
    • Computer proficiency, adapts to software easily, excellent email and writing skills.
    • Excellent oral and written skills.

    Compensation:

    • Salary -- DOE
    • Bonus -- TBD
    • Benefits -- Medical, Dental, Vision, Life, FSA, 401(k)
    • Paid Time Off -- Three weeks
    • Company Events (beach parties, go kart racing, etc)
    • Excellent office location and casual environment
    • Advancement opportunities as company grows and expands markets
  • Administrative Assistant
    Full Time
    Job Description

    Administrative Assistant

    The Administrative Assistant will provide administrative support to the Culture and Executive Teams. The primary objective of this role is to ensure internal client satisfaction and provide a high level of service.

    The Administrative Assistant will report to the Associate Vice President of Culture.


    Essential Responsibilities:

    • Oversee office and kitchen cleanliness
    • Ensure that all office and kitchen supplies are stocked and reorder when necessary
    • Greet visitors; notify employees that guests have arrived
    • Go-to person for office-related questions/requests
    • Check, open, sort mail
    • FedEx shipments
    • Coffee Machine maintenance
    • Manage budget for office and kitchen supplies
    • Maintain Employee Contact Information
    • Order and pick-up lunches, as needed for the Executive Team
    • Communicate facility issues to the property management company
    • Maintain relationships with all office vendors
    • Schedule meetings for CEO and other members of the Executive Team, as requested
    • Manage receipts and expense reports
    • Setup conference rooms for meetings/trainings
    • Errands for the Executive Team as needed
    • Responsible for the planning and execution of Wine Wednesday and Town Hall meetings
    • Assist with execution of monthly and quarterly company events
    • Send out company-wide communications for office policies and company events
    • Provide support to any team as needed

    Behavioral Traits:

    • Organized and detail oriented
    • Excellent communication skills
    • Outstanding interpersonal skills
    • Positive attitude
    • Confident
    • Ability to work independently as well as within a team

    Skills/Knowledge:

    • Ability to prioritize tasks in a fast-paced work environment
    • Highly organized, detail-oriented, and structured
    • Excellent customer-service, professional, and friendly
    • Strong computer skills, including: MS Office (Word, Excel, Outlook) Google (Gmail, Calendar, Docs, Sheets, Slides)
    • Resourceful and adaptable to changing needs of business

    Prerequisites:

    • Bachelor's Degree preferred but not required
    • 1-2 years of experience in an Administrative Assistant supporting senior leadership
    • Computer proficiency, adapts to software easily
    • Excellent email and writing skills
    • Excellent verbal and written skills
Marketing

Marketing

  • Senior Product Marketing Specialist
    Full Time
    Job Description

    Senior Product Marketing Specialist

    The Senior Product Marketing Specialist is responsible for lead product marketing implementation, developing multi channel campaigns and collateral for the LeaseLabs full stack of services. This position will be the lead on landing page creation, paid ad strategies, and marketing automation. Provide support with implementation on print collateral and special projects.

    This position will report to the Marketing Manager.


    Key Responsibilities:

    • Lead product marketing campaigns for the company
    • Create concepts for marketing campaigns
    • Create creative and project briefs
    • Handle implementation on print collateral including product slicks and case studies
    • Manage competitor analysis
    • Lead on Adwords, retargeting and GeoTargeting
    • Landing page implementation and CRO best practices
    • Responsible for content support which will include blogging, press releases, infographics, ebooks
    • Create and updates for product slicks
    • Create and updates for case studies
    • Research and submit award submissions
    • Create and submit press releases
    • Lead landing page creation and content

    Behavioral Traits:

    • Organized and detail oriented
    • Excellent communication skills
    • Outstanding interpersonal skills
    • Positive attitude
    • Confident
    • Ability to work independently as well as within a team

    Skills/Knowledge:

    • Ability to prioritize tasks in a fast-paced work environment
    • Highly organized, detail-oriented, and structured
    • Excellent customer-service, professional, and friendly
    • Strong computer skills, including: MS Office (Word, Excel, Outlook) Google (Gmail, Calendar, Docs, Sheets, Slides)
    • Resourceful and adaptable to changing needs of business

    Prerequisites:

    • 5+ years experience in a digital marketing/agency role, B2B preferred but not required
    • 3+ years experience in Product Marketing
    • Creative and professional copy writing skills (required)
    • Deep familiarity with all paid search, social, and display platforms (Adwords, Facebook, Instagram, LinkedIn, etc)
    • Advanced familiarity with email marketing softwares and automation
    • Understanding of content marketing best practices
    • Google Analytics Certified (Preferred)
    • Experience with Hubspot (Preferred)
    • Experience with Adobe (Photoshop, Indesign, and Acrobat)
    • Experience with website management
    • Presentation Skills
    • Bachelor's Degree in Marketing, Business Management, Communications, or related fields
Technology

Technology

  • Implementation Coordinator
    Full Time
    Job Description

    Implementation Coordinator

    LeaseLabs is currently hiring for a full-time Implementation Coordinator.

    We are a growing agency located in Old Town, with a team of people committed to growing and expanding our company. We are currently looking for new players to join our team and contribute to the marketing/advertising needs of our diverse clients in an engaging, professional, fun and fast-paced environment.

    The Implementation Coordinator is responsible for uploading website content (text, images, code snippets) into our content management system, setting up product accounts, communicating with outside vendors to troubleshoot and setup website integrations, and completing ongoing day-to-day customer service requests through our ticketing system.

    The Implementation Coordinator should have a general understanding of content management systems and web development concepts. Having basic HTML experience is a plus. The Implementation Coordinator will report to the Implementation Manager.


    Essential Responsibilities:

    • Upload new website content into our content management system (no coding required).
    • Performing account setups for our products/services
    • Work with clients, third party vendors, and the web development team to coordinate new website feature integrations.
    • Work with various stakeholders to ensure site and account setups meet our standards of quality
    • Help clients with CMS content updates and assign out tasks to other team members within our support ticketing system.
    • Resizing/cropping images for upload
    • Proofread web copy for spelling and grammar errors as needed
    • Support clients by phone and email.
    • Perform special projects and duties as needed

    Skills/Knowledge Required:

    • Team-player
    • Fast learner
    • Excellent verbal and written skills
    • Detail-oriented and highly organized.
    • Able to prioritize tasks in a fast-paced environment
    • Ability to operate under pressure and meet tight deadlines.
    • Technical interest.
    • Ability to adapt to an ever-changing environment.
    • Ability to work both independently and collaboratively.
    • Positive Attitude.
    • Resourceful and adaptable to changing needs of the business

    Qualifications:

    • Bachelor's Degree Preferred.
    • 1-3 years of customer service and/or data entry experience (preferred).
    • Computer proficiency, adapts to software easily, excellent email and writing skills.
    • Experience using Photoshop, Zendesk, Wordpress, Excel/Google Sheets, and other Content Management Systems is a plus!

    Compensation:

    • Hourly -- Commensurate with Experience
    • Benefits -- Medical, Dental, Vision, Life
    • Paid Time Off -- Three weeks
    • Company Events (beach parties, go kart racing)
    • Excellent office location and casual environment
    • Advancement opportunities as company grows and expands markets.

    Application Process:

    • Please submit resume to hr@leaselabs.com
    • Email Subject: Implementation Coordinator
    • Please include cover letter with salary requirements

Life at LeaseLabs

Working at LeaseLabs is more than a job – it’s a place to pursue your passion, cultivate professional growth and contribute to a growing company. Our goal is to equip you with the skills needed to excel at your role. From education reimbursement to 401 (k) matching, LeaseLabs truly puts the employee first. Take a look at other ways LeaseLabs invests in you.

Stay Curious

Making way
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Bring great
minds together

Spotting Talent

Benefits

Employee Benefits & Perks

LeaseLabs values YOU. Each benefit and perk is carefully curated to support each employee and maintain a sincere, inspiring, collaborative work environment.

  • 401 (k)

    Benefits & Perks

    Whether retirement is far in the future or just around the corner, it’s wise to save. We offer a 401 (k) company match program.

  • Annual Bonus

    Benefits & Perks

    You’ve earned it! We offer a competitive year-end bonus that’s based off our company profits. Meaning, the harder we work, the more we earn.

  • Career Development

    Benefits & Perks

    Whether you’d like to learn a new coding language or want to learn fundamentals of email marketing. We offer free online courses through Lynda.com to allow for personal and professional growth.

  • Culture Events

    Benefits & Perks

    We strive to build connections beyond computer screens. That’s why we offer quarterly culture events that harvests LeaseLabs community, culture and collaboration.

  • Dress Code

    Benefits & Perks

    We believe you perform best when you’re comfortable. By giving you the freedom to dress casually, we’ve found happier and more productive employees.

  • Health Benefits

    Benefits & Perks

    Our comprehensive health care has you covered for medical, dental, and vision. Our flexible HMO, PPO options lets you choose between in-network and non-network health care providers.

  • Paid Time Off

    Benefits & Perks

    We believe work-life balance is crucial to staying productive and avoiding burnout. Our competitive PTO program allows you to stay fresh at work and at home.

  • Passport Dining Card

    Benefits & Perks

    Score deals on restaurants, amusement parks, travel and more.

  • Wine Wednesdays

    Benefits & Perks

    Because we could all use a midweek glass of wine.

  • Work Environment

    Benefits & Perks

    Our San Diego headquarters houses a sleek, comfortable office space, fully equipped with coffee and indoor/outdoor dining spaces.

  • Work From Home

    Benefits & Perks

    Foster new inspiration by working outside of the office. We offer work-from-home days to each employee.

  • Educational Reimbursement Program

    Benefits & Perks

    Continuing education is key to foster an inspiring, collaborative environment. We encourage this by reimbursement of education programs of your choice.

Benefits & Perks

401 (k)

Whether retirement is far in the future or just around the corner, it’s wise to save. We offer a 401 (k) company match program.

Benefits & Perks

Annual Bonus

You’ve earned it! We offer a competitive year-end bonus that’s based off our company profits. Meaning, the harder we work, the more we earn.

Benefits & Perks

Career Development

Whether you’d like to learn a new coding language or want to learn fundamentals of email marketing. We offer free online courses through Lynda.com to allow for personal and professional growth.

Benefits & Perks

Culture Events

We strive to build connections beyond computer screens. That’s why we offer quarterly culture events that harvests LeaseLabs community, culture and collaboration.

Benefits & Perks

Dress Code

We believe you perform best when you’re comfortable. By giving you the freedom to dress casually, we’ve found happier and more productive employees.

Benefits & Perks

Health Benefits

Our comprehensive health care has you covered for medical, dental, and vision. Our flexible HMO, PPO options lets you choose between in-network and non-network health care providers.

Benefits & Perks

Paid Time Off

We believe work-life balance is crucial to staying productive and avoiding burnout. Our competitive PTO program allows you to stay fresh at work and at home.

Benefits & Perks

Passport Dining Card

Score deals on restaurants, amusement parks, travel and more.

Benefits & Perks

Wine Wednesdays

Because we could all use a midweek glass of wine.

Benefits & Perks

Work Environment

Our San Diego headquarters houses a sleek, comfortable office space, fully equipped with coffee and indoor/outdoor dining spaces.

Benefits & Perks

Work From Home

Foster new inspiration by working outside of the office. We offer work-from-home days to each employee.

Benefits & Perks

Educational Reimbursement Program

Continuing education is key to foster an inspiring, collaborative environment. We encourage this by reimbursement of education programs of your choice.