Operations Analyst | Full time

The Operations Analyst is a key member of the LeaseLabs Business Operations team. This position leads a variety of strategic, cross-functional business projects. The position also seeks out process improvement initiatives to develop new best practices and ensure greater efficiency, accuracy, and profitability.

Major Goals and Responsibilities:

  • Lead and support strategic, cross-functional business projects
  • Identify, recommend, and participate in process improvement initiatives
  • Present process problems and solutions in flowchart and diagram formats
  • Act as the initial contact point for process proposals and process changes
  • Support the daily functions of the LeaseLabs business unit
  • Gather and analyze process performance data
  • Manage weekly operations performance reports provided to senior leadership
  • Provide project-based analyses to improve business processes and enable accurate decision-making
  • Conduct periodic internal audits and create reports of findings

Required Qualifications:

  • Bachelor’s degree; equivalent experience may be considered
  • Experience in leading cross-functional projects/process improvements
  • Strong analytical and problem-solving skills with keen attention to detail
  • Strong leadership and project management skills, including the ability to effectively manage multiple projects simultaneously
  • Ability to work cross-functionally and collaboratively within the team and organization
  • Excellent written and verbal communication skills
  • Ability to analyze data sets and present findings in a clear, concise fashion to technical and non-technical audiences
  • Facilitate periodic touchpoints with client personnel to understand client satisfaction, use of SEO, open issues and opportunities

Desired Qualifications:

  • Experience with leading and supporting change management, including changes to business processes, systems and technology, job roles, and organizational changes
  • Experience scaling processes due to business growth
  • Good technical writing skills
  • Experience with statistical analysis software, such as JMP, Stata, R, or Minitab
  • Advanced proficiency in Microsoft Excel
  • Lean Six Sigma Yellow Belt, Green Belt, or Black Belt Certification

To apply for this position, please click on the link below: